International Shipping Information

International Shipping Methods and Rates will be calculated and provided during the checkout process. International shipping rates are calculated via an automated interface with the USPS International Shipping rate calculation API. Rates are calculated based on product weight, size and country of destination. Please see the country-specific postage prices and other mailing conditions available on the US Postal Service website.

Available International Shipping Methods***:


Priority Mail International®: Strongly Recommended
  • This method is roughly equivalent to international "Airmail" services.
  • Expected delivery in 6-10 business days (varies by destination country)
  • Country-specific maximum weight limits range from 22 pounds to 70 pounds
  • Parcel tracking number will be provided upon shipment of your order. Click here to track your shipment.

USPS Priority Mail Express™ International:
  • This method is roughly equivalent to international "Express" or "EMS" services.
  • Expected delivery in 3-5 business days (varies by destination country)
  • Country-specific maximum weight limits range from 22 pounds to 70 pounds
  • Parcel tracking number will be provided upon shipment of your order. Click here to track your shipment.

USPS First-Class Package International Service™
: Available for shipments to Canada, Germany, Israel, Japan, Switzerland and the UK Only.
  • VERY IMPORTANT: This method is roughly equivalent to "SAL" or "Surface" shipping methods.
  • First Class Package International Service is the least expensive option, but it is also very slow compared to other available methods.
  • USPS First-Class Package International Service™ times to delivery varies greatly from country to country. Please allow 6 weeks for all First-Class Package International Service™ shipments to arrive. If your shipment does not arrive within a 6 week time-frame, we will investigate and attempt to rectify the situation.
  • No guarantees on precise time to delivery can be made by Norbu Tea Company, LLC.
  • A delivery confirmation number will be provided, but will not be updated during transit. This is a delivery confirmation number only, not a tracking number.
Please Note:
  • We are NOT willing or able to mark your shipments with an non-truthful or artificially low product value or as a "Gift." Please do not ask us to do this.
  • Some countries impose customs duties and clearance fees on tea, tea ware and international parcels. We have no control over this and WILL NOT be held responsible for these fees. Please contact your local customs office regarding this matter if you are unsure of the fees you might be responsible for upon the arrival of your shipment.
***Disclaimer: No guarantee of time to delivery or any other service provided by any shipping or mailing service used by Norbu Tea Company, LLC (the US Postal Service, FedEX, UPS, DHL, or any other affiliated or non-affiliated company) is stated or implied by any verbiage or link presented on this website. The information provided above is provided as a guide only and is subject to change at the discretion of the Shipping company (the US Postal Service, FedEX, UPS or any other affiliated or non-affiliated company).

Your consent

By placing an international order (defined as an order with a physical delivery location outside of the United States), you indicate that you have read, understand and agree to the contents of the above article titled "International Shipping Information."